Colleges and universities rarely establish working conditions and cultures that prioritize employee well-being. During the pandemic, many staff and faculty members questioned their careers in higher education. Because of this mindset, leaders in higher education must rethink their approaches to attracting, growing, and retaining talent. In…

Purpose: This study explores the factors impacting employee engagement on organizational performance at higher education institutions in Oman. It aims to explore the relationship between employee engagement and organizational performance at these institutions. By providing valuable insights and recommendations, this research aims to develop…

Being exposed to workplace bullying is a stressful experience commonly associated with detrimental mental health consequences. Social support however has shown to be protective against such negative effects of bullying. This study used cross-sectional survey data to ascertain the prevalence of workplace bullying and examine its interplay with…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…

The purpose of this study was to investigate the root cause of the increased rate of employee turnover at a higher educational institution and how to retain their current employees. The importance of this study was to help the educational institution reduce their employee turnover so they do not continue to struggle to find new talent to replace…

Building on cognitive schema theory, this study investigates the relationship between experienced and observed harassment in a university setting. It also examines two moderators--organizational identification and perceived justice. Using a cross sectional survey, data were gathered from 276 academics and staff in a private university with…

Higher education staff are the fastest-growing population of workers within colleges and universities. However, higher education staff sentiments regarding their work and work environments are often discounted, impacting their level of engagement. This study was a targeted examination of the levels of engagement among higher education staff with…

Purpose: Considering the importance of employee performance in the changes in state higher education institutions, this study aims to conceptualize the mediating role of employee engagement and empowerment in predicting employee performance. Design/methodology/approach: The study uses a quantitative survey method to collect data from staff members…

This action research study implemented an intervention, the Learn at Work program, for operational employees in facilities management at William & Mary earning less than $19 an hour. One of eight dimensions in the Workplace Inclusion Scale, developed by Lennox et al. (2022), is "access to opportunity" (p. 27). This study's…

The purpose of this qualitative study was to explore how employees at a mid-sized public university in the South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected in some way by the coronavirus pandemic that hit the United States in the spring of 2020.…

Purpose: The main goal of this research study is to look at the mediating effect of emotional exhaustion in the association between workplace incivility and job outcomes (job stress, job satisfaction and employee turnover intentions) in the higher education sector. Design/methodology/approach: The authors gathered field data from individuals…

Purpose: This paper aims to contribute by placing the missing "learner agent" within the entire process of learning. To understand under what social conditions, it is possible to develop autonomous learners who are conscious of self, able to reflect on their identities, roles and responsibilities, to learn and develop professionally, in…

Despite the breadth of literature on destructive leadership styles and its impact on organizational culture, mission, and people, there has been sparse research specifically looking at toxic leadership, a more complex and comprehensive destructive leadership style in college/university settings. With the introduction of the term 'toxic leadership'…

The authors, coming from different generations, know that their colleagues have differing perspectives on how one responds to the demanding work in student affairs. Generational differences, however, create a diverse work environment that benefits students. Currently there are four generations gainfully employed in the US workforce. This includes…