Work practices and learning are entangled processes that operate differently in each workplace. Central factors producing this diversity are the informal, social and affective cultures facilitated and supported in each workplace. Recent research findings further suggest that these informal modes of workplace practice are critical for how people in…

Purpose: The purpose of this paper is to guide decision-makers in the learning and development space with effective and efficient training transfer tools and techniques to facilitate workplace implementation of skills and knowledge disseminated during training interventions. Design/methodology/approach: Insights were drawn using a quantitative…

Many concurrent variables appear to influence people when they interact anonymously, either face-to-face (F2F) or in computer-mediated communications (CMC).This paper presents the results of a small exploratory research, conducted in a medical company in Italy, to investigate how the use of pseudonyms influences CMC behaviours. The study involved…

Purpose: This empirical paper aims to assess how social media can foster workplace learning within a globally dispersed project environment. In general, there are few studies on the use of social media in organizations, and many of these emphasize on issues related to knowledge transfer. Although learning traditionally has been as acquisition of…

New technologies, such as social networks, wikis, blogs and other social tools, enable collaborative work and are important facilitators of the social learning process. Many companies are using these types of tools as substitutes for their intranets, especially software development companies. However, the content generated by these tools in many…

This paper reports on the development and implementation in 2012 of McGill University's French at Work program for McGill employees, using a blended learning model. The program is an example of how a reduction in face-to-face teaching presents one solution to employees' scheduling constraints and how this model might offer suggestions for the…