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Mikulecky, Larry – Management Communication Quarterly, 1990
Examines increased print-communication demands in business organizations. Identifies three employee needs: (1) long-term support to move from illiteracy to productive skill levels; (2) basic skills training integrated with regular job training; and (3) short-term targeted training or access to redesigned documents and job performance aids. (KEH)
Descriptors: Adult Literacy, Basic Skills, Communication Research, Employee Assistance Programs