Employee recognition is important for multiple reasons. Through an informal survey, it was determined that the employees of the workforce development and community education division at Delaware Technical and Community College did not feel recognized, resulting in low morale in the division. This study provided the opportunity to develop…

Workplace bullying is a significant problem that is often overlooked in higher education institutions. There is a gap in the literature regarding the impact of workplace bullying in higher education institutions on victims' job satisfaction. This mixed-methods study employed correlational research aimed to understand the effects of bullying in the…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

K-12 students who ride the school bus have more than likely experienced service interruptions due to the school bus driver shortage. The current driver shortage promotes underpinnings influencing student education today. With more than 26 million students dependent on school buses, the path to replenishing the nation's school bus driver faction…

The purpose of this quantitative comparative study was to determine if, and to what extent, there were differences to the propensity to trust in information technology individual team members based on their work setting when covarying for years of experience. The theoretical foundations comprised the social presence theory and the quantum of trust…

This qualitative phenomenological study explored solutions to the burnout of youth care workers. The researcher provided voices to the experiences of those working directly with youth in children's residential facilities. Understanding the perspectives of the youth care workers enabled their lived experiences to be captured, leading to the…

This study explores obstacles to career advancement faced by black female staff in Higher education. Through interviews and surveys, key factors impacting this population are identified and a solution is proposed in the form of an action plan. Interviews exposed the issue of isolation, lack of support, and a need for early training for both…

The COVID-19 pandemic (COVID-19), prompted changes in how businesses, schools, and governments around the world operate. One such change has been the widespread shift to virtual environments as a means through which individuals interact. COVID-19 has challenged the work standards of organizations, people, and teams. In doing so, it has also…

As an institution that aims to create more access to higher education by removing barriers to entry, the California Community College (CCC) system supports what is often described as "nontraditional" students (i.e., first-generation and systems-impacted students), but also of most importance to this study, Students of Color (Knoell,…

The idea that business leaders experience stress in the workplace has resulted in a demand for understanding the negative impact stress has on business. Business managers in for-profit higher education lack strategies to reduce employee workplace stress. Grounded in the job demands-resources model, the purpose of this qualitative single case study…

The purpose of this study was to investigate the root cause of the increased rate of employee turnover at a higher educational institution and how to retain their current employees. The importance of this study was to help the educational institution reduce their employee turnover so they do not continue to struggle to find new talent to replace…

As the world economy and ways of working move in the direction of globalization (Ebrahim et al., 2009), organizations continue to look at ways to move employees into a virtual space (Malhorta et al., 2017). However, overall levels of engagement and job satisfaction tend to be lower in virtual teams (Gurtner et al., 2007), due to a number of…

The purpose of this quantitative non-experimental comparative study was to examine differences within subdimensions of work ethic among Gen X, Gen Y, and Gen Z employees who worked in a remote setting between March 11, 2020, and May 11, 2023, during the COVID-19 pandemic in the United States. The two theories guiding this study, within the…

Higher education staff are the fastest-growing population of workers within colleges and universities. However, higher education staff sentiments regarding their work and work environments are often discounted, impacting their level of engagement. This study was a targeted examination of the levels of engagement among higher education staff with…

This action research study implemented an intervention, the Learn at Work program, for operational employees in facilities management at William & Mary earning less than $19 an hour. One of eight dimensions in the Workplace Inclusion Scale, developed by Lennox et al. (2022), is "access to opportunity" (p. 27). This study's…