In New Zealand, te reo Maori (or just te reo) is currently being learned as a second language by record numbers of non-Maori, many of whom are increasingly able to access it through language courses offered by their employing organisations. Considering recent research and policy advocating the value of te reo for all New Zealanders, workplace…

A review of the literature on English second language (L2) writing skills reveals a need for more research on the workplace writing experiences of L2 professionals employed in English as an additional language (EAL) contexts. Through a semi-structured interview and a think-aloud activity, this study gathered qualitative data with the aim of…

With the largest number of English learners in the world, the influence of the English language teaching (ELT) reform in China cannot be underestimated. This article explores the implications of the actual use of English in China's workplace for ELT reform in the context of English as a lingua franca (ELF). On the basis of cross-validated data…

The Eastern Economic Corridor (EEC) is a promising project which aims to elevate the living standards of the Thai people. Large numbers of skilled workers with a good command of the English language are urgently needed. The present study aims to examine the English proficiency of Thai employees and explore the expectations of employers in the EEC.…

From the perspective of newcomers to Canada, using English as an additional language (EAL), this study explores how newcomers' interlocutors might impede workplace communication. Six participants speaking EAL and with a variety of language backgrounds shared their workplace experiences. Qualitative data were collected through semi-structured…

Under the influence of economic globalization, Chinese enterprises are seeking more international market shares, and Africa is one of their crucial markets. This calls for translators who are experienced in multilingual business communication, which brings a challenge for business translation education in Chinese universities. In this paper, a…

English communication has gained its importance for Thai massage employees who are required to interact and provide massage services to foreign customers due to the popularity of Thai massage among foreigners. This study attempts to explore and analyze the needs and problems of Thai massage employees towards English communication in their…

Drawing on Bourdieu's concept of linguistic capital and Darvin and Norton's notion of investment, this study explores heritage language (HL) use among 1.5-generation Korean immigrants in the New Zealand workplace. The data were collected through interviews with heritage speakers of Korean working in diverse fields in Auckland. The majority of the…

The present qualitative study aimed to investigate the role of Business English as Lingua Franca (BELF) courses in learners' success in communication in an Iranian company. In doing so, 25 adult BELF learners were selected from an automotive parts manufacturing company in Tehran, Iran. They were the employees of a company consisting of men and…

Foreign language education primarily aims to cultivate learners' competence to communicate in an additional language. However, the meaning of communication competence is not entirely transparent, especially given the current neoliberal valorization of communication in the knowledge economy. The meaning of communication can be scrutinized in two…

This article presents study results on workplace writing from English-as-an-additional-language (EAL) employees' perspectives, and shares findings about how educational institutions in British Columbia can better prepare EAL students to write in the workplace. In post-secondary academic writing, content rather than writing accuracy is often…

Background: This study investigates the social impact of a policy requiring university graduates to pass an English proficiency test by examining the consequences of test use in the workplace in Taiwan. Methods: Interviews were conducted with 19 business people in charge of recruiting potential employees in 17 industries across Taiwan. All these…

Transnational mobility results in a diversification of languages and cultures in the workplace. A common means of managing this diversity is to introduce language policies that often privilege English or the locally dominant language(s). In contrast, managing their everyday working lives may require employees to draw on a range of multilingual and…

In 2013, the Austin Independent School District began administering a voluntary online exit survey to all professional and administrative employees leaving the district. Responses and respondent characteristics are described for 2014. A separate research brief also was published. [For the research brief, see ED626496.]

Ideas for classroom activities and student-developed materials for immigrant English programs are drawn from worker's discussion of feelings and perceptions of the workplace. They include sociodrama, singing, photography, and cartoons. (MSE)