Purpose: This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee-work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of…

Purpose: This study aims to understand the impact of professionalism (PR) of the workplace learning support team on learning outcomes. The context of this study is an e-procurement system implementation. Management provides initial formal training (TR) to potential users of the system and also arranges informal learning support by deploying the…

This paper investigates the implementation and use of an internal organisational blog by several departments in the HR division in a large public sector financial organisation in the UK. This qualitative study adopts a case study approach and examines the experiences of staff using the blog to explore whether it can facilitate organisational…