The purpose of this study is to understand how institutional language managers make and legitimize decisions about language choice on state websites. The focus lies on state institutions in two technologically advanced European nation-states: Estonia and Norway. The analysis is empirically based on interviews with employees at the institutions who…

This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

This brochure was written to help those considering a workplace smoking policy. It begins with a set of facts about workplace smoking and discusses legislation in various states concerning smoking at work. The health consequences of involuntary smoking are also explored. Other sections examine the need for workplace smoking policies, how employees…

Designed to provide a basis for evaluation, planning, research, change strategy development, and policy formation with respect to creating conditions for humane working life, this annotated bibliography contains published and unpublished empirical research dealing with the quality of working life (QWL). The articles, books, and case studies were…

Analyzes research on workplace family policy. Highlights salient themes such as corporate culture, gender and class differences regarding support for policies, and government role. Articulates theoretical framework for understanding barriers to progressive family policies in workplace, identifying competing social, cultural, and psychological…

This article presents findings of a two-year study on equal opportunity commissioned by the British Department of Employment. Findings revealed that success of equal opportunity policies and practices would appear to be contingent upon their direct relevance to workplace problems and the degree to which employees are involved in formulating and…

The relationship between employee ownership, motivation, and productivity was explored. The main data collection activities were as follows: (1) a literature review; (2) interviews with management and employees from 10 selected companies across the United Kingdom; (3) surveys of ICOM (the federation of worker cooperatives) member companies and…

A study examined the measures taken in seven colleges in the Hunter Region of New South Wales to promote the entry of women into nontraditional trades. Questionnaires were given to all female apprentices in nontraditional trades and a random sample of male apprentices in the same trades in 1983; all female apprentices who withdrew from training in…

This study examined work alternatives for middle-aged and older persons from two perspectives. The first perspective focused on personnel policies of the employer that relate to the development and administration of employment options. The second perspective concentrated on public policy variables that influence or could influence the availability…

This book examines trends and problems in Canadian workplaces and advocates a people-centered agenda for improving the quality of working life. Chapters 1-9 discuss the following topics: the future of work; the crisis in work; what Canadians want from work; the "new economy"; education, skills, and the knowledge economy; youth and work;…

The lives of working-class women were explored through interviews with 63 middle-aged women, most of whom were employed in working-class jobs and living working-class lives in Baltimore, Maryland. The following were among the areas covered in the interviews: the women's lives on and off the job; their job satisfaction; the reasons they work and…