Purpose: This study aims to empirically validate an innovative work behaviour-enhancing model of employability in small- and medium-sized enterprises (SMEs), and to examine possible moderating effects of age. Design/methodology/approach: Data have been collected from 487 pairs of employees and their immediate supervisors who worked in 151 SMEs.…

Higher Education Support Personnel support the faculty in fulfilling the mission of America's colleges and universities. Rarely studied, these personnel include position classifications such as support/service professionals, technical/paraprofessionals, clerical and secretarial, service/maintenance, and skilled crafts. The support/service…

Effective appraisal depends on three essential elements: employees who are motivated to achieve goals, who have the necessary mental and physical ability, and who clearly understand the demands of the job. What this implies for systems touching on these elements is spelled out in detail. (Author/MLF)

Although previous research on perception of work environment has focused on the underlying structure of the environment, perception of a specific event can indicate whether a three-dimensional model (prediction, understanding, and control) or a two-dimensional model (information and control) accounts for the individual's perception in terms of…

Describes the PROBE Model which profiles worker behavior and reveals problems to be overcome. Discusses the six facets of behavior and the two categories of behavior and how they all work together. (CT)

Research has shown that perceived stress with a supervisor affects the way in which intellectual abilities, experience, and task knowledge contribute to leadership performance. Stress with subordinates, as well as superiors, may affect the utilization of intelligence and experience in leadership tasks. Questionnaires measuring intelligence,…

Although organizational commitment has been discussed frequently in organizational psychology for almost four decades, few studies have involved software professionals. A study in India reveals that HRM practices such as employee-friendly work environment, career development, development oriented appraisal, and comprehensive training show a…

Six curriculum modules for Just Desserts, a San Francisco wholesale bakery company, are presented. Just Desserts was one of four small businesses involved in Project EXCEL, a workplace literacy project that focused on literacy and basic skills training for limited-English-proficient (LEP) workers. The modules are as follows: (1) Bakery Vocabulary…

A five-year study of effectiveness in work roles had four general objectives: (1) to assess associations between aspects of working conditions and indicators of employees' work role effectiveness; (2) to identify personal and situational characteristics that limit associations between working conditions and effectiveness; (3) to begin to map the…

This volume provides a discussion of the relationship between the changing nature of work and the understanding, measurement, and influence of human performance. Chapter 1, Employee Performance in Today's Organizations (Daniel R. Ilgen, Elaine D. Pulakos), introduces seven key changes in the nature of work--changes in technology, job design, type…

This appendix to the final report of a study on effectiveness in work roles contains nine methodological appendixes that provide the technical details of the measures used in the five-year study. (CE 016 655 is the final report.) Appendixes A and B are reproductions of the interview schedules for phases 1 and 2 and appendixes C and D reproduce the…

The key features of effective career discussions at work were explored in a large-scale investigation that included semi-structured interviews with employers from 5 organizations in England, 118 employees who had participated in discussions about their own careers, and 30 employees identified by their employers as excellent givers of career…