Purpose: The purpose of this paper is to identify the constituent parts of learning in the manufacturing work context and understand why these parts are key in the learning of the employees. Design/methodology/approach: The data was collected from two sources: a literature review of the Information Systems literature to establish an initial…

This study aims to explore the relationship between learning climate, in the dimensions of learning facilitation and error avoidance, learning potential of the workplace (task-related and interactional) and innovative work behavior. Survey data were collected from a sample of 374 employees and their supervisors from an automatic food distribution…

We need to know what it means to be an expert in working life today. Universities are often accused of neglecting the basic idea that higher education should be relevant to working life, and research on the subject of expertise in today's workplace is lacking. Thirteen experts from different fields were interviewed and the obtained data were…

Purpose: The purpose of this study is to identify temporary workers' (temps') expected conditions for learning when they are leased to a client company (CC) for numerical flexibility. Design/methodology/approach: The analysis is based on a phenomenological approach containing 121 transcribed interviews with employees and managers who were active…

The bases of the article are the results of an empirical study about traditional work places in industry. There were made group discussions and special qualitative interviews with workers and employees of a German factory. The article tries to interpret and to integrate these subjective concepts in the actual discussion of theoretical perspectives…

Workplace learning circumscribes processes leading to the development of competencies and skills through daily work. It is of increasing importance for many modern enterprises, which consider themselves as being learning organisations, to make use of the potential of their employees in order to be competitive within global markets. Dealing with…

This paper describes a research project investigating the workplace learning experience of information technology (IT) workers in Hong Kong. The research project explored in depth the workplace learning experiences of 65 IT workers from three different work sites. It went beyond the identification of workplace learning methods and resources…

When organizations employ professionals it is critical to comprehend the nature of professional identity as it relates to learning in the workplace. These findings indicate ways that professional identity influences workplace learning behavior in doctors of veterinary medicine. Using grounded theory, ethnographic investigation and analysis…

Purpose: The purpose of this article is to contribute to an understanding of how diverse groups of employees perceive their workplaces as learning environments, and to cast light on the learning processes of these diverse groups of employees. Design/methodology/approach: This study was designed to examine employee perceptions of: the extent to…

Purpose: The paper seeks to investigate design engineers' and product developers' learning through their work. The aim was to approach designers' work practice and their learning in the course of it as perceived by the designers themselves. The aim is also to examine their learning through the various individual and social processes, which take…

The hypothesis that making judgments is the basis for workplace learning was examined by studying work in a range of occupations with a view to identifying and analyzing the main judgments involved in individuals' work performance. To test the hypothesis, six practicing professionals (three men and three women) were interviewed. Two of…

This article reports observations of teachers' collaboration within an inner city elementary school located in western Canada. The study traces the school's development as a learning organization, focusing on the interplay between individual--the level at which learning and action actually occur--and social learning--a conceptual tool for…

The research implications of the concepts of working knowledge and work-based learning were examined. A research agenda for work-based learning arising from the analysis of "working knowledge" was presented. The agenda listed questions pertaining to the following areas: (1) the conditions bringing about work-based learning; (2) the…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…

This study of the conditions of developmental on-the-job training and learning for operators in highly automated industries is written in Swedish but contains an English abstract and 18-page summary. The summary begins with the study objectives, which were to determine the following: (1) conditions of developmental on-the-job learning in highly…