Business and counseling professionals agree that counselors can have a place in the organizational and corporate setting and be a valued commodity for the success of business. Human resource development (HRD) provides an organization's personnel with cognitive experiences designed to improve job performance and productivity. Counselors are often…

This two-part manual is designed to assist employers who desire to retain, promote, or retrain their limited-English-proficient (LEP) workforce to meet the challenge of training and adaptation to job restructuring. This document contains manuals for both English-as-a-Second-Language (ESL) program developers and business/industry decision makers.…

Today's increasingly complex financial services market offers consumers a vast array of products, services, and providers to choose from to meet their financial needs. While this degree of choice provides consumers with a great number of options, it also requires that they be equipped with the information, knowledge, and skills to evaluate their…