This study introduces a critical issue in the practicality of training programs, not only in Saudi Arabia, but also in other developing countries where billions of dollars are spent on training human resources without evaluation of these programs on workplace practice and organization development. This study investigates barriers encountered in…

This paper presents findings of a study that described the work of four exemplary district-level administrators for curriculum and instruction (curriculum directors). Data on the four curriculum directors in a northwestern state were derived through structured and unstructured interviews, participant observation, and document analysis. The work of…

Examines the perceptions of elementary and secondary school teachers, and school board members, of the school as a work environment. The Work Environment Preferences Scale, an instrument based on Weber's components of bureaucratic organizations, was administered to all the teachers and board members of a small Maine school district. (Author)

Using the literature and experiences of theorists and practitioners from several interrelated areas (knowledge work, organization learning/development, sociotechnical systems design, and quality improvement), this article proposes a new instructional supervision paradigm called Knowledge Work Supervision aimed at improving school systems'…

Describes a small-scale comparative study of management development in various public- and private-sector organizations in the West Midlands, England. Interview data were gathered from 15 managers in 5 organizations. Findings showed disparity between organizational intent and workplace reality. Effective management development requires a strong…

This book is designed to provide school administrators and labor leaders with ideas about how to improve school district labor relations by incorporating the principles of Total Quality Management (TQM). In schools that apply the principles of Total Quality Education (TQE)--that is TQM as it modified to school practice--labor and management can…

This report by the United States General Accounting Office (GAO) summarizes research findings on what has and what has not been successful in schools and workplaces. Studies concerning successful organizations (elementary and secondary schools and firms in a wide range of businesses) and successful practices were reviewed. Most of the reviewed…

The leadership task for a new age of schools is to stimulate continuous innovation, rather than to manage for compliance using outdated standards of work. This paper presents a typology of work cultures--the varying work conditions of schools and the challenges they present to principals in developing high-performance work cultures. Data were…

This book advances the premise that teachers, in addition to students, must be viewed as customers of the school. Teachers' jobs and work environments must therefore be redesigned for maximum professional growth and development. Unless teachers are supported in developing a quality work environment, efforts to improve schools will be marginally…

This paper presents the initial findings of a comprehensive 28-school multi-site case study, which sought to identify patterns in schools that are changing bureaucratic work patterns to those found in quality-management systems. The schools are located in Florida, Virginia, Minnesota, and Louisiana; all are led by principals who are trainers in…

Chaos theory provides a useful mental model for guiding change as leaders garner the energy from unpredictable events for realizing transformation goals. The paper considers chaos theory as a framework for managing school change toward Total Quality Management work cultures. Change is possible to manage when plans are made and then followed by a…

This essay reviews quality of work life as a management technique and argues that quality-of-work-life programs, conceptualized multidimensionally, offer a unique mechanism for improving working conditions in schools and within districts. A brief analysis of major management ideologies concludes that some techniques advocated under the label of…

Examining the effectiveness of an organizational development plan, this study notes the changes in school climate in two Pennsylvania schools--a junior high and a middle school. Having selected the schools for their troubled educational environments, the authors gathered data for 2 years from interviews with students and staff, from a formal…

In pursuit of creating a culture that would contribute to the successful learning outcomes envisioned by the superintendent of the Beaufort County, South Carolina, School District, the author returned to her roots and experiences in organizational development. She discovered an article about McBassi and Co., an agency specializing in the…