Analyzing a sample of 42 elementary schools and 45 secondary schools in the state of New York, this article investigates the organizational work characteristics that predict teachers' career dissatisfaction in order to establish a basis for changing the work environment of schools. (Author/TE)

School-site management alone cannot guarantee administrative decentralization or nonbureaucratic management of teachers. A collegial, professional work environment can only be created by adhering to a participatory managerial philosophy that respects teachers as professionals and decision-makers and considers the specific relationships arising…

This book advances the premise that teachers, in addition to students, must be viewed as customers of the school. Teachers' jobs and work environments must therefore be redesigned for maximum professional growth and development. Unless teachers are supported in developing a quality work environment, efforts to improve schools will be marginally…