Evaluators can work with brief units of text-based data, such as open-ended survey responses, text messages, and social media postings. Online crowdsourcing is a promising method for quantifying large amounts of text-based data by engaging hundreds of people to categorize the data. To further develop and test this method, individuals were…

Introduction: We report on the experiences of a group of people as they become Wikipedia editors. We test Benkler's (2002) theory that commons-based production processes accelerate the creation of capital, questioning what knowledge production processes do people engage in as they become editors? The analysis positions the development of editing…

Crowdsourcing is an emerging research area that has experienced rapid growth in the past few years. Although crowdsourcing has demonstrated its potential in numerous domains, several key challenges continue to hinder its application. One of the major challenges is quality control. How can crowdsourcing requesters effectively control the quality…