Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

Amid the increasing digitisation of schools, relatively little work has examined the ways in which digital technologies are reconfiguring the work of school principals. With an approach based on the sociology of work, this paper draws on 19 in-depth interviews with Australian school principals to examine their everyday experiences of digital…

An online intro-to-proof course provided an unexpected opportunity for a series of email exchanges that yielded insights into one student's mathematical thinking and the ambiguous role of mathematical jargon in miscuing this student's reasoning. The jargon deals with the notation [limit value of a function], which encapsulates multiple conceptual…

The purpose of this paper is to provide a low-cost, effective way to teach emotional intelligence (EI) skills for email communications by utilizing Dale Carnegie's 30 Human Relations Principles. Our teaching approach is based on an actual multiple-party negotiation that included an executive from a Fortune 500 Company. Utilizing negotiation…

This article is the second of a two-part series on best practices in receiving digital documents. Part I focused on national databases, third-party digital repositories, institutional websites, and certified documents. Part II looks at a problematic and prevalent of digital records options: email attachments. It discusses the security of email and…

Test input has often been taken as a given in test design practice. Nearly all guides for test designers provide extensive coverage of how to design test items but pay little attention to test input. This paper presents the case that test input plays a crucial role in designing tests of soft skills that have rarely been assessed in existing tests.…

As studies repeatedly show the benefits of students participating in undergraduate research, off-campus research opportunities have become increasingly competitive. In order to provide our students with research experiences, students from Murray State University and Centre College engaged in a year-long cross-institutional undergraduate research…

This article discusses how e-mail and e-mail archives can serve as legacy for individuals, families, and societies. Toward this end, it outlines the scope and scale of e-mail as a tool and a task, and gives an overview of the many individual, group, and institutional factors in e-mail management that influence the form and contents of e-mail…

Teaching with empathy is an approach that values the emotional quality of both teacher and student experiences. To incorporate teacher empathy into our teaching practice, we must first recognize that distress is inevitable, and that building skills to deal with stressful situations is an important investment in our future mental health.…

In this digital age, how do institutions know what documents to accept and from whom? This year's school closures, distance learning, online education, and other upheavals have made it even more critical for institutions to ensure that they are accepting official academic records from valid sources. Typically, receiving official documents…

What do we see when we observe an excellent English lesson? What's going on in the room? Perhaps what stands out is a collaborative making of meanings inspired by stimulating texts. Perhaps what's most important is an ever-deepening knowledge about, and facility with, the many ways that language works. Maybe what we're seeing is a carefully…

Limited literacy has a large impact on the U.S. population; about half of adults lack sufficient literacy proficiency. However, not all populations are impacted equally, as there is a significant comorbidity between low literacy and mental illness. The authors have found that smartphones can offer mental health patients with low literacy numerous…

Weekly, self-evaluative briefs are used to assess students' general wellbeing during the coronavirus crisis. Authors discuss the efficacy of personalized check-ins and remote, interpersonal rapport, suggesting a positive impact on student learning outcomes.

The use of video productions in chemistry courses, though pedagogically beneficial, is not sufficient in and of itself. Students must also be willing to engage with these productions, especially when the videos are meant to be viewed prior to a class. Accordingly, we describe herein the implementation of two simple but effective strategies to…

A common recommendation in critiques of datafication in education is for greater conversation between the two sides of the (critical) divide -- what might be characterised as sceptical social scientists and (supposedly) more technically-minded and enthusiastic data scientists. This article takes the form of a dialogue between two academics…