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"Going Where the Questions Are": Using Media To Maintain Personalized Contact in Reference Service in Medium-Sized Academic Libraries.
Peer reviewed Peer reviewed
Archer, Sarah Brick; Cast, Melissa – Reference Librarian, 1999
Discusses approaches to reference services in academic libraries in light of new technologies and emphasizes the need to maintain the personal element, based on experiences at Northeastern State University (Oklahoma). Topics include roving librarians; desktop video conferencing; Internet media and the World Wide Web; and remote users. (LRW)
Descriptors: Academic Libraries, Electronic Libraries, Higher Education, Internet
Instructional Services for Distance Education.
Peer reviewed Peer reviewed
Kinder, Robin – Reference Librarian, 2002
Presents ACRL (Association of College and Research Libraries) guidelines for library instruction and services for distance education. Highlights include the lack of service issues addressed in digital library discussions; distance students' characteristics; the library's role; and remote service to distance users. (Author/LRW)
Descriptors: Academic Libraries, Distance Education, Electronic Libraries, Guidelines
The Omnipaedia Is Here, but Where Is It?
Peer reviewed Peer reviewed
Rettig, James – Reference Librarian, 1999
Discussion of electronic access to information focuses on a study conducted at the library of the College of William and Mary that used 40 reference desk questions to assess the value of printed sources, CD-ROMs, databases, and the World Wide Web. Also discusses the reference librarian as omnipaedia. (LRW)
Descriptors: Academic Libraries, Access to Information, Databases, Electronic Libraries
Internet's Impact on Reference Services.
Peer reviewed Peer reviewed
Cromer, Donna E.; And Others – Reference Librarian, 1994
Six articles cover topics related to the impact of the Internet on reference services, including Internet's effect on communication between reference librarians; integrating the use of electronic resources with traditional reference duties; reference services and the virtual library; offering remote services; Internet instruction; and Internet…
Descriptors: Academic Libraries, Change, Communication (Thought Transfer), Computer Networks
Modern Library Technology and Reference Services.
Peer reviewed Peer reviewed
Huang, Samuel T., Ed.; And Others – Reference Librarian, 1993
Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…
Descriptors: Academic Libraries, Computer Networks, Electronic Libraries, Higher Education
Promise, Perils, and Planning: An Administrative Commentary on the Use of Technology To Expand Reference Services.
Peer reviewed Peer reviewed
Allen, Nancy – Reference Librarian, 1999
Presents an administrative overview on planning needed to implement information technology-based reference and instructional services in academic libraries. Discusses staffing; troubleshooting; fund raising and budget development; consortia and digital resources; and the need for continuing education. (LRW)
Descriptors: Academic Libraries, Budgeting, Consortia, Electronic Libraries
The Growing and Changing Role of Consortia in Providing Direct and Indirect Support for Distance Higher Education.
Peer reviewed Peer reviewed
Subramanian, Jane M. – Reference Librarian, 2002
Describes the history of consortia and cooperative efforts among libraries and their role in distance learning in higher education. Discusses shared online catalogs; purchases of electronic resources; supporting distance learners' information needs, including virtual reference; staff training; change management; cooperative planning; vendor…
Descriptors: Academic Libraries, Consortia, Distance Education, Electronic Libraries