This case study explores the advantages and limitations of conducting focus groups online. Though virtual focus groups have long been positioned as supplemental or inferior alternatives to in-person focus groups, this case study emphasizes the flexibility, accessibility, and possibility of conducting focus groups virtually. Providing examples from…

The COVID-19 pandemic has forced higher education institutions worldwide to rapidly transition to online learning, exposing vulnerabilities and highlighting the critical need for robust ICT infrastructure. This study investigates the readiness of network universities in upper northeastern Thailand to provide education using ICT during the COVID-19…