The purpose of this study was to identify factors linked with e-learning utilization. This empirical study (N = 381) was conducted in partnership with a German bank and measured e-learning utilization as the degree to which participants thoroughly completed an extensive number of automatically provided e-learning courses on new banking software.…

The need for workplace training about diversity, equity and inclusion is widely acknowledged. To date, however, there is conflicting evidence as to its effectiveness. Various aspects of design and content may be influential. This study explored the relationship between the terminology used in diversity training and trainee reactions. It employed…