Despite recent evidence linking top management power with firm performance, our understanding about the interaction effect between power and personal characteristics of the top manager is still very limited. Building on and extending the Upper Echelons and Power literature, we address the empirical question: How, i.e. UK Vice-Chancellors' (VC)…

Academic operations in higher education are essential to improving learner outcomes and helping them pursue academic and professional goals. These operations encompass policy, practice, technology and human resources. The purpose of operational efficiency in higher education is to achieve objectives with the fewest resources possible. The goal is…

Lean Engineering can be used in the higher education sector to improve administrative processes. This study focused on the unit that delivers part-time programmes. Staff from this unit and from the faculty registries were interviewed to identify which processes were being used. A workshop used five Lean tools to establish which were most useful.…

This study examines educational leaderships' perceptions of utilisation of teaching space facilities at the University for Development Studies, Ghana. A qualitative case study design anchored in the interpretivist paradigm was employed. The population for the study consisted of 13 educational leaders who are directly involved in matters relating…

The 1988 Dawkins reforms were designed, at least in part, to encourage public universities to organize themselves as if they were corporate enterprises, in order to create a more efficient and competitive sector that was less reliant on government funding. This paper assesses whether successive policy changes since the 1988 Dawkins reforms have…

The focus of this paper is to promote the awareness of higher-education administration and faculty of the opportunities presented by developing and implementing lean operational models in their institutions. The paper provides a brief account of the author's observations of small liberal arts colleges that are operating in non-efficient models. It…

Background and Aim: China's economic and societal development, education reform, and increasing demand for quality education, independent colleges' advantages waned. Issues like "schools within schools," lack of independence, unclear property ownership, and weak internal governance arose, necessitating restructuring and new directions.…

Based on an analysis of policy documents, questionnaires and interviews, the paper discusses the experiences of Chinese young academics on tenure-track contracts. Findings suggest that young academics perceive tenure as a managerial solution to governance reform. Meanwhile, a population-resource imbalance and the uncertainty in career progression…

This study investigates the effect of academic factors and student service on student satisfaction among business students with a specific focus on teacher attributes, program features, physical amenities, and administrative service. This study is one of the first attempts to identify crucial determinants of student satisfaction by combining data…

Purpose: The purpose of this paper is to study, examine and apply lean management principles to the curriculum revision and internship placement process in an academic program at an institution of higher education. Design/methodology/approach: This paper consists of two sections. The first section reviews the literature on lean principles, lean…

Traditionally, universities stand for independent, high-quality, and curiosity-driven research and education. Yet, since neoliberal reforms in the 1980s, they have been increasingly exposed to external pressures towards more efficiency and economic value orientation. To manage the tasks corresponding to these market-based values, a new and…

Institutions of higher education ultimately aim to deliver a quality education to students and help their students succeed while at their institution, and beyond. However, despite the emphasis academic administrators place on student success, the foundational elements of running an institution--academic operations--are often overlooked. While…

Purpose: This paper aims at identifying perceived factors and measuring opinions about the factors' impact on academic staff development (ASD) at Tay Nguyen University (TNU), Dak Lak, Vietnam. Design/methodology/approach: The research used the exploratory factor analysis (EFA) method, the multiple regression model (ordinary least squares (OLS))…

Purpose: The purpose of this study is to measure the technical efficiency of Japanese national universities over the period 2010-2016. In addition, the authors also sought to identify the determinants of efficiency, especially those amenable to public policy intervention. Design/methodology/approach: First, the authors ran a global intertemporal…

"One-stop" centers are evidence of institutions' recognition of students' changing needs and habits. The centers enable students to manage all of their business in one location (mirroring somewhat the process of managing tasks in industries outside of higher education). A one-stop center moves services from a process-centered approach to…