Despite the ever-increasing number of higher education institutions offering online courses, there are still a lot of controversial debates and a strong sense of confusion about how well the concept of Web-based distance learning is being implemented. This paper summarizes the 10 primary steps toward the assessment, planning, design,…

Argues that the tendency to focus on the technical aspects of distance learning contributes to the infrequency of distance learning methods usage in education and training. Discusses the technical and human dimensions of distance learning, resistance to change, user perspective, and inertia and entropy. Outlines 10 human dimension principles…