The use of text chat in synchronous computer-mediated communication (SCMC) could help remedy the widely reported lack of active involvement in online language learning. However, the nuances and complexities of learners' text-chat actions warrant further examination. This exploratory study used observational data collected from 40 students in a…

The shift from face-to-face teaching to emergency remote teaching has become the new normal due to the pandemic in 2020. However, little research has been conducted in Hong Kong to investigate pre-service teachers' perceptions of the immediate adoption and delivery of online face-to-face teaching. In response to this call, the present research…

This study aimed to evaluate the Online Flipped Classroom (OFC) instruction process in the context of Transactional Distance (TD) and Cognitive Load (CL). The study was conducted using a mixed-methods design. The participants were nine graduate students. One of them participated in the process asynchronously and seven of them participated…

In this qualitative study, we engaged in a narrative inquiry to examine what graduate students in an online service-learning course grappled with while learning about professional ethics in instructional technology. This study took place in a service-learning partnership between community partners, students, and the course instructor. Students in…

Sentiment evolution is a key component of interactions in blended learning. Although interactions have attracted considerable attention in online learning contexts, there is scant research on examining sentiment evolution over different interactions in blended learning environments. Thus, in this study, sentiment evolution at different interaction…

As a result of the COVID-19 pandemic, many instructors were forced to adjust from in-person to emergency remote teaching; however, classroom observation protocols, like the Classroom Observation Protocol for Undergraduate STEM (COPUS), have only been developed and validated for in-person instruction. Therefore, we developed and validated an…

Purpose: The purpose of this paper is to examine the online pedagogical practices and technological tools that influenced the attainment of skills and knowledge associated with professional multicultural competence in a graduate student online course focused on social justice and inclusion. Design/methodology/approach: This qualitative case study…

The COVID-19 pandemic has altered education across the globe in unprecedented ways. Higher education institutions were forced to rethink and innovate in order to save the academic year under these extraordinary circumstances. This study explored the experiences of students and lecturers at a university in Zimbabwe with using "WhatsApp"…

Blended synchronous learning has the potential to increase students' co-presence and improve upon the flexibility and accessibility of course offerings if designed well. This method of instruction, however, has yet to realize that potential. This exploratory study used qualitative methods to iteratively design, assess, and refine the technological…

The narrative in this paper focuses on a discourse by the authors regarding the ideal method of delivery for online instruction. A research study was conducted with 20 experienced online learners who also happened to have experience with online instructional design. The outcomes of the study provide insight regarding the preferred method of online…

Blended synchronous learning (BSL) represents several contexts that enable to bring remote students into the classroom, in real time, by the means of videoconferencing, web conferencing and virtual world. As BSL seems to be more and more implemented in many higher education institutions, especially in the current context of the COVID-19 pandemic,…

This qualitative study examined how teachers fostered student engagement in blended learning (BL), i.e., blended, blended online, and blended synchronous courses that combine synchronous and asynchronous activities. Twenty semi-structured interviews with teachers in various disciplines, at the undergraduate or graduate level in four universities,…

Due to COVID-19, all courses at a regional comprehensive university in the southeastern United States transitioned online and were delivered remotely in the latter half of the spring semester of 2020. In this study, students' performance data from four graduate programs in social sciences and two graduate mathematics programs for the spring…

Online learning environments could be well understood as a multifaceted phenomenon affected by different aspects of learner participation including synchronous/asynchronous interactions. The aim of this study was to investigate learners' participation in online courses, synchronous interaction with a conversational virtual agent, their…

This study examined the usefulness of a mobile instant messaging (MIM) tool to support teaching and learning. Taking a usefulness theoretical perspective, we examined in detail the utility and usability of using WeChat in a postgraduate-level course. Multiple types of data were collected and analysed, including MIM interaction records,…