This study employed a qualitative research design to investigate instructional designers' views and uses of conceptual tools in design work (e.g., learning theories and design theories). While past research has examined how instructional designers spend their time, how they generally make decisions, and expert-novice differences, little attention…

Reviews currently available instructional systems design models and describes a new design model for Web-based knowledge management (KM) systems, based on a living-systems approach, and the mechanisms it contains for accommodating change and growth. Illustrates the application of the phases of the model in the development of a KM system with…