Rapport has been recognized as important in learning in general but little is known about its importance in distance education (DE). The study we report on in this paper provides insights into the importance of rapport in DE as well as challenges to and indicators of rapport-building in DE. The study relied on interviews with 42 Canadian…

This paper reports on a study that examined teachers' perspectives on learner centredness in a distance learning context. Data collection relied on semi-structured interviews conducted with 42 Canadian high school teachers. Teachers' perspectives were analysed then categorized according to the four dimensions of a research validated framework of…

This paper reports on a study involving the development and application of an instrument to identify and measure ill-structured problem formulation and resolution (PFR) in online asynchronous discussions (OADs). The instrument was developed by first determining PFR processes relevant to ill-structured problems in professional practice. The…

This paper presents an example of an approach that involves both the student and the instructor in the evaluation of an online discussion in a context of teaching and learning. According to this approach, the student conducts a self analysis of his or her contributions to the discussion, using criteria supplied in advance of the discussion. One…

This paper reports on the creation of an instrument for use by instructors, students, or researchers to identify, measure or promote critical thinking (CT) in online asynchronous discussions (OADs). Four models of CT were reviewed, synthesised, analysed, and evaluated to clarify the construct. Indicators of specific cognitive processes related to…