Benchmarking is an important tool to compare and make deliberate progress in any field of human endeavour. For integration of technology for teaching and learning, this is relatively a new field. The Commonwealth of Learning (COL) promotes the use of technology-enabled learning (TEL) -- also referred to as "digital learning" - for…

This book examines a wide range of topics within quality assurance at universities in order to present a conceptual, historical, and thematic mapping of academic and practical perspectives. As we navigate the complex tapestry of the twenty-first century, where change is constant, the global higher education landscape is undergoing profound shifts…

Open universities have provided quality higher education through open and distance education to serve learners who could not attend traditional in-person universities. While open universities vary in terms of providing their services to learners at a distance, many have shifted to e-learning using cost-effective platforms. A common platform that…

As higher education students have become more diverse, institutions have sought innovative ways to accommodate them. Given the demand for business as a major, business schools, in particular, need to find ways to accommodate these learners. Distance learning, which offers access, flexibility, and scalability, has been a common approach. However,…

This report is written for: (1) institutional leaders responsible for quality in online, open and flexible higher education; (2) faculty wanting to have an overview of the field; (3) newcomers that want to develop quality schemes; (4) policy makers in governments, agencies and organisations; and (5) major educational stakeholders in the…

The recent rapid proliferation of distance education necessitates the need for strong levels of academic accountability. An important factor found to influence and predict student success is students' perceptions of their online courses. Understanding how learners perceive their online learning environment is paramount to effective course design…

With the growing demand for e-learning along with striving for excellence associated with globalization, there are worldwide calls for enhancing and assuring quality in e-learning, specifically in the context of the developing countries. Such calls for quality enhancement, accountability, added value, value for money, self-evaluation, and role…

As the number of K-12 students participating in various forms of online learning steadily rises, teacher quality is of paramount concern. This article explores the theoretical underpinnings surrounding quality teaching in online settings as well as practical considerations for what teachers should know and be able to do in online environments.…

Between 2008 and 2010, Lund University took part in three international benchmarking projects, "E-xcellence+," the "eLearning Benchmarking Exercise 2009," and the "First Dual-Mode Distance Learning Benchmarking Club." A comparison of these models revealed a rather high level of correspondence. From this finding and…

This applied dissertation was designed to ascertain information about the quality of the e-learning program at a local community college as measured against a set of best practices established by the Commission on Institutions for Higher Education (CIHE). The problem was that, although the subject college's administrators mandated that the…

As an online institution of higher education, Excelsior College strives to ensure delivery of high quality online courses leading to student success. A key benchmark for student success is student-faculty interaction (SFI). The decade-old National Survey of Student Engagement (NSSE) measures several benchmarks including student-faculty interaction…

This study sought to examine and extend the existing knowledge of IBSTPI competencies of instructional design (International Board of Standards for Training, Performance and Instruction, 2000), the instructional rubric standard expectations of Quality Matters (2010), the identified categories of online learning affordances (Kirschner, Strijbos,…

Background: Business teacher educators and distance learning coordinators have the responsibility to deliver quality online courses and programs. Therefore, they must make sure that quality assurance benchmarks are present in online business education courses and programs. Purpose: The purpose of this study was to examine the extent to which…

E-learning in the European Higher Education Area has stampeded its way to the foreground of the Quality Assurance (QA) forum, and has become a key issue among quality assurance agencies and institutions in the European Higher Education Area (EHEA). Because internet-based learning is currently such a relevant topic, there is a dire need for the…

In this article, we discuss the development of online courses in higher education in terms of the in- structional quality and economic costs. In our conceptual analysis, we point out problems in developing online courses with sufficient quality due to limited funds being made available for online course development. Moreover, economic costs exist…