This document describes the experiences of 13 unemployed adults who participated in job training that was provided by the Croydon Continuing Education and Training Service in the London borough of Croydon with funding from the European Social Fund from 1995-1997. The document begins with an overview of the two projects: the New Addington NOW (New…

This bulletin provides, in four parts, information about the qualifications, selection and training of personnel in various service industries. Service Instruction of Department Stores describes the sales force of most department stores, composed chiefly of women, and the lack of team spirit; outlines the physical education program to monitor…

Confusion and furies about issues such as gender and sexuality present themselves as counternarratives about schooling. Rather than treat them as situations for educational administrators to manage or evade, the author proposes to use these counternarratives to fundamentally reframe educational leadership to be a profession proud of and skilled at…

Training in Canada's nonprofit sector was examined through a review of data from Canada's Workplace and Employer Survey, which collected data from a nationally representative sample of Canadian workplaces and paid employees in those workplaces. Overall, 61% of employees in nonprofit organizations considered a postsecondary credential necessary to…

This book contains an introduction and 10 papers from the International Conference on New Trends of Development and Models of Reform in the Field of Vocational Education and Training in the 21st Century. The following papers are included: "Introduction to the Reports Held on the International Conference"; "The Development and Reform…

The first of the four papers in this symposium, "Re-conceptualizing Marsick and Watkins' Model of Informal and Incidental Learning in the Workplace" (Maria Cseh, Karen E. Watkins, Victoria J. Marsick) describes the use of a revised model to encompass the learning perspectives of small business owner-managers who work in the volatile…

The first of the three papers in this symposium, "Conflicts that Arise in Small Group Facilitation: A Descriptive Study of Accounts, Actions, Outcomes, and Assessments" (Judith A. Kolb, William J. Rothwell), contains self-report verbatim accounts contributed by facilitators and the results of a literature review on small group conflict.…

This study examines the role of adult education in bringing about social change through community development initiatives at a grassroots organisation called SUCCESS (United Chinese Community Enrichment Services Society), an immigrant community organisation in Vancouver, Canada. It adopts a case study approach. The study focuses on the historical…

This book examines workplace learning in the United Kingdom within the context of the changing world of education and training, adult learners/learning, and stakeholder roles in employee development. Discussed in the first three chapters are the following topics: the current debates over vocational education and training and their links to…

This document describes the Orange County Cluster human resources development (HRD) seminar that was conducted as part of Nova University's nontraditional practitioner-oriented, problem-solving, field-based distance education program in higher education. Discussed first are HRD in the agricultural and business industrial eras and changing HRD…

Training in the motor vehicle repair and sales sector in the Netherlands was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices, changing conditions, and available education and training; in-depth case studies of four auto repair shops…

Training in the retail sector throughout the 12 European Community (EC) member countries was examined through in-depth case studies of 55 retail firms that were selected as representing a wide range of firm types (19 multinational, 36 national, 4 cooperative, 7 family-owned firms), forms of retailing (department stores, supermarkets, and chain and…

This annotated bibliography, which was developed for workplace program developers and practitioners, policy planners, researchers, and others interested in workplace education, lists 182 documents devoted to the workplace education field in Canada. Annotations are provided for 68 documents. The remaining 114 are listed as further readings.…

This document describes the Tampa Cluster human resources development (HRD) seminar that was conducted as part of Nova University's distance education program in higher education (PHE). Discussed first are HRD in the agricultural and business industrial eras and changing HRD practices/needs, Nova University's PHE and HRD program, the proceedings…

Research indicates that many illiterate youth and adults who become parents are unable to transfer high levels of oral language skills or to model literacy use for their children. Consequently, their children begin school without the readiness skills necessary to learn to read and thus continue a cycle of family illiteracy and employment problems.…