This second of five articles on how to plan and implement a supervisory training program focuses on determining needs and establishing objectives. Discusses twelve approaches for determining supervisory training needs. Includes a figure presenting examples of three types of behavioral objectives: knowledge, skill, and attitudes. (EM)

Although learning can be defined in cognitive, affective, or behavioral terms, the specification of communication, planning, or evaluation skills in behavioral terms is most appropriate in management training. Learning objectives are most effectively reached in a closed rather than open loop learning design. In designs, the learner's reactions and…