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Direct linkJackson, Brian – portal: Libraries and the Academy, 2015
University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…
Descriptors: Library Services, Classification, Measurement Techniques, Measurement Objectives
