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Morse, Philip S.; Ivey, Allen E. – 1996
Designed to help improve the staff-to-student communication style in schools, this book shows practitioners how to go from adversarial approaches to caring and helping--without losing control of the situation. The book offers time-tested methods that counselors and therapists have used successfully for years, methods that can be modified for…
Descriptors: Administrator Role, Communication Problems, Communication Skills, Conflict Resolution
