Describes a case study that combined ethnographic and interview methods to gain an understanding of the types of decisions and factors influencing those decisions within the design inquiry phase of a high school's system-transformation effort. Factors discussed include the facilitator's role, information needs, user-based design teams, and…

The major objective of this study was to examine and describe how a large urban school system (the School District of Philadelphia) responds to crisis generated by student unrest. The purpose was to test the notion that crisis, under certain management conditions, may result in positive change or development. The procedure consisted of two parts.…

The system approach to planning and managing educational change features the use of an adaptive framework and a strategy for planned system change. The approach focuses management attention upon (1) relevant future states of expectations or goals, (2) present and future state variables and contexts, (3) human organization factors, and (4)…

More elaborate systems for managing and evaluating the performance of schools are needed than have prevailed to date in the United Kingdom. Experiences in working with schools and local education authorities indicate the necessity for radical breaks with past practices and procedures. (SLD)