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New Directions for Student…1
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Mullendore, Richard H.1
Wang, Li-Shing1
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Tying Resource Allocation and TQM into Planning and Assessment Efforts.
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Mullendore, Richard H.; Wang, Li-Shing – New Directions for Student Services, 1996
Describes the evolution of a model, developed by student affairs officials, which outlines a planning process for implementing Total Quality Management. Presents step-by-step instructions for the model's deployment and discusses such issues as transitions, planning forms, goals, and professional and personal growth needs. (RJM)
Descriptors: Change Strategies, College Administration, Educational Change, Higher Education