This article features an overview of two case studies, each featuring a successful literacy coach and the context of the urban elementary school in which she worked. The article describes improvements in reading and writing instruction and improvements in overall school culture that study participants attributed to the influence of these coaches.…

American higher education has traditionally refused to adopt modern management and planning techniques. However, now that colleges are facing a new era of declining enrollments, inflated costs, and shifting academic priorities, there is considerable self-reflection. This book details the nature and dimensions of education's dramatic reversal and…