The focus in this article is on Brazilian education policy, specifically quality assurance and evaluation. The starting point is that quality, measured by means of large-scale assessments, is one of the key discursive justifications for educational change. The article addresses the questions of how quality evaluation became a significant feature…

This article introduces a series of papers describing different approaches to quality assurance and evaluation in higher education, focusing on the Finnish approach to governance and evaluation which has moved from detailed control to outcome targeting accompanied by a strong reliance on the capacity of institutions to evaluate themselves. (JDD)

In the early 1990s, the Quality Assurance Unit of Strathclyde (Scotland) Education Department involved parents in the school inspection process by surveying over 34,000 parents of school and preschool students. Survey responses concerning satisfaction with the parent-school relationship and educational quality are analyzed and interpreted in terms…

This paper discusses the role of quality assurance in New South Wales school systems, which was created from the restructuring of traditional centralized bureaucracies. The emergent structure is comprised of devolved networks of schools operating within decentralized state systems. The purposes of these school systems are to enhance network…

These two papers look at international aspects of quality in higher education from contrasting perspectives. The first paper, "Higher Education Quality: A European Dimension" by John Brennan asks whether there is a distinctive European dimension to quality in higher education and, if so, what are its implications for British institutions…

This study analyzes the accreditation experience in the United States with special emphasis on the issues and decisions that surrounded the development of evaluation procedures and standards. Attention is given to the relationship between accrediting agencies and governmental agencies, the effect of accrediting requirements on the way that…

Draws on international research, policy, and practice relevant to quality assurance systems to analyze the development of a national framework for educational quality assurance in South Africa. Describes an emerging framework for quality assurance that encompasses evaluation of student achievement, quality audits and reviews, program and service…

This paper, written from a British perspective, looks at "new" methods of learning that are transforming higher education teaching and learning and at some issues in quality control that arise from these rapid changes. The author notes that in the past new methods have often mistakenly been hailed as the panacea of current educational problems but…

This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…

This report analyzes information gathered by a task force, appointed by the American Association of Colleges for Teacher Education (AACTE), to investigate the current status of emergency or substandard certification measures used by state agencies and school districts. In an overview, the task force defines the role of teacher certification and…

This paper examines how the concepts of strategic planning, assessment, and Total Quality Management fit together and relate to one another in the field of higher education. Central to the explanation of how these topics are related is the Japanese philosophy of Kaizen, a driving force behind the quality improvement movement in that country. The…

The Research and Development Exchange (RDx) is a network of regional educational laboratories and university-based research and development centers working to support state and local school improvement efforts. Initiated by the National Institute of Education in 1976, the RDx is composed of eight Regional Exchanges and four central support…

Both of these "Surveys of policy and practice" were conducted on behalf of COL by the South African Institute for Distance Education (SAIDE) as part of COL's partnership agreement with the Association for the Development of Education in Africa (ADEA) Working Group on Distance Education and Open Learning. The first report identifies…