Descriptor
| Administrative Principles | 1 |
| Educational Administration | 1 |
| Homeless People | 1 |
| Junior High Schools | 1 |
| Library Administration | 1 |
| Student Needs | 1 |
| Theory Practice Relationship | 1 |
| Total Quality Management | 1 |
| User Needs (Information) | 1 |
| User Satisfaction… | 1 |
Source
| Book Report | 1 |
Author
| Rux, Paul | 1 |
Publication Type
| Journal Articles | 1 |
| Opinion Papers | 1 |
| Reports - Descriptive | 1 |
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Rux, Paul – Book Report, 1993
Discussion of the application of TQM (Total Quality Management) to libraries addresses planning based on customer needs and use of the scientific method to evaluate customer satisfaction. A TQM experiment at Marquette Middle School (Wisconsin) is examined, and ways that TQM was used to meet the needs of homeless students are described. (MES)
Descriptors: Administrative Principles, Educational Administration, Homeless People, Junior High Schools
