Purpose: The purpose of this paper is to evaluate the perceived quality of the service environment, regarding the use of the flipped classroom, through a survey of MBA students. Design/methodology/approach: Four hypotheses were developed from the literature in marketing and quality services in higher education. The hypotheses were tested using…

This study investigates the effect of geographic distance on students' distance learning experience with the aim to provide tentative answers to a fundamental question--does geographic distance matter in distance education? Using educational outcome data collected from an online master's program in Geographic Information Systems, this study…

Distance education is an accepted delivery option for education at all levels today. In this environment, education is delivered via one of many course management platforms (CMP), which support a variety of technologies. This provides a great opportunity to apply and test the various facets of Media Richness Theory. This paper describes the result…