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Scafuto, Isabel; Serra, Fernando; Mangini, Eduardo; Maccari, Emerson Antonio; Ruas, Roberto – Education & Training, 2017
Purpose: The purpose of this paper is to evaluate the perceived quality of the service environment, regarding the use of the flipped classroom, through a survey of MBA students. Design/methodology/approach: Four hypotheses were developed from the literature in marketing and quality services in higher education. The hypotheses were tested using…
Descriptors: Outcomes of Education, Blended Learning, Graduate Students, Masters Programs
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Arbaugh, J. B. – International Review of Research in Open and Distance Learning, 2008
While Garrison and colleagues' (2000) Community of Inquiry (CoI) framework has generated substantial interest among online learning researchers, it has yet to be subjected to extensive quantitative verification or tested for external validity. Using a sample of students from 55 online MBA courses, the findings of this study suggest strong…
Descriptors: Business Administration Education, Online Courses, Masters Programs, Construct Validity