This article elaborates a model for understanding pedagogy in online educational forums. The model identifies four key components. Intellectual engagement describes the foreground cognitive processes of collaborative learning. Communication processes operating in the background accumulate an ever richer store of shared understandings that enable…

This project utilized computer technology to establish an email discussion forum for communication and learning in which students shared information, ideas, and processes of learning multicultural education. This paper presents the quantitative count of email messages and qualitative analysis of students' perceptions of email discussions. It then…