The authors investigate how conversational routines, or the practices by which groups structure work-related talk, function in teacher professional communities to forge, sustain, and support learning and improvement. Audiotaped and videotaped records of teachers' work group interactions, supplemented by interviews and material artifacts, were…

The "Community of Inquiry" (COI) theoretical framework suggests that successful higher education experiences are supported by the presence and interaction of cognitive, social and teaching elements. Since the COI model has been widely used for examining quality of asynchronous computer-mediated communication (CMC) educational interactions, its…

In this article the author discusses the communicative encounters--oral and written--between members of two discourse communities--human resources (HR) and faculty--housed within an urban university in the Northeast. The author focuses on one individual's attempts to articulate and impose a component of her community's implicit rules for behavior…