Despite much attention given to visual rhetoric in Composition, there is evidence that most first-year writing instructors overlook document design, both in their instruction and in the documents they produce for their students. These instructors may be underestimating the role that visually informative prose (that uses document design features…

To understand and share the feelings of students one must see the world through their lens. Empathic design includes aspects of empathy and offers a means for a practical application of the concept by encouraging organizations to put themselves into the shoes or situation of their users so as to better understand users' needs. Program evaluation…