To understand and share the feelings of students one must see the world through their lens. Empathic design includes aspects of empathy and offers a means for a practical application of the concept by encouraging organizations to put themselves into the shoes or situation of their users so as to better understand users' needs. Program evaluation…

With changing user expectations, many libraries are moving toward digital content. Accessible from anywhere at any time, digital content provides users with efficient, on-demand information experiences. Accordingly, librarians are presented with challenges and opportunities to build, manage, and implement outreach strategies that promote their…

In the early 1990s, numerous academic libraries adopted the web as a communication tool with users. The literature on academic library websites includes research on both design and navigation. Early studies typically focused on design characteristics, since websites initially merely provided information on the services and collections available in…

This case study describes the process of proposing and implementing a wiki for use in an academic library setting, based on the process used by Iowa State University Library. Using the Iowa State University Library Wiki as a model, this article lays out the decisions necessary at each step of the process of establishing a new wiki. Control of…

This book offers over 200 library bulletin board ideas for the high school audience, intended to help students gain understanding, inspiration, and amusement while encouraging reading and library use. Each idea includes a list of materials, and many of the ideas are clearly illustrated. While the concepts are aimed specifically at the high school…

This book features bulletin boards and showcases, designed to motivate readers to use the library, that have been the favorites of students in grades 7-12. Chapter 1 covers getting started, including principles of design, tools of design, background, borders, letters, leaves and flowers, opaque projector/overhead projector/document projector,…

The renovated Cerritos Public Library is a unique blending of traditional and hightech features. One of the key principles in its planning and design was to enable a range of convenient access services. This article summarizes the process of building this library and how it has been received by users. (Contains 5 figures.)

What would it take for libraries to provide their patrons with the same kind of success in finding information using their resources as they achieve with Google, and as quickly? This author asserts that the answer is not that complicated: be more like Google, and then move beyond Google. With the technology available right now, this is not an…

To successfully create a Web site, schools and jurisdictions must plan for the site's content, design and development and learn the principles of effective page design. This report contains technical advice on implementing and managing Web site development in schools. Following an introduction which discusses functions of jurisdiction and school…