The authors of this paper applied a new approach combining text mining and principal component analysis (PCA) to objectively determine the actual state of regional COVID-19 strategy meetings and verified its utility. The authors used text mining to analyze meeting minutes and extracted words with high phase ubiquity by co-occurrence analysis.…

Forecasting the enrollments of new students in bachelor's systems became an urgent desire in the majority of higher education institutions. It represents an important stage in the process of making strategic decisions for new course's accreditation and optimization of resources. To gain a deep view of the educational forecasting context, the most…

Implementing institution-wide, systemic change is typically a long and often challenging task for college leaders to undertake. Because each institution is different, the combination of internal and external factors that drive institutional change can vary greatly from college to college, and from moment to moment. Achieving the Dream (ATD), which…

Higher education institutions in the United States have collected and analyzed data for decades. From mandatory reporting for state and federal compliance to ad hoc reporting for internal and external stakeholders, there are myriad business purposes for which administrators, staff, and faculty routinely gather data. As more colleges and…

Product development of Japanese companies has changed greatly from the post-war revival period, when it was promoted mainly to provide low-cost, high-quality products. In recent years, it has become necessary to develop products and services that correspond to social issues. Research and development has shifted from a technological basis to a…

There is a vast amount of research on what goes on in schools, but how can school leaders sort credible findings from dubious claims and use these to make informed decisions that benefit their schools? How can abstract ideas from research be translated into dynamic plans for action? This book is a practical guide to evidence-based school…

Relationships are key to the success of everything higher education hopes to accomplish, from recruiting the next class to retaining them, guiding them to graduation, creating successful alumni, and fostering satisfied donors. Creation of those relationships can be engaged and facilitated by the technology, communications tools, and ideas…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Using data strategically to guide decisions and actions can have a positive effect on education practices and processes. This facilitation guide shows education data teams how to move beyond simply reporting data to applying data to direct strategic action. Using guiding questions, suggested activities, and activity forms, this guide provides…

The developing field of academic analytics seeks to turn data from educational systems into actionable intelligence for the improvement of teaching and learning. This paper reports on the implementation of analytics in a new medical school with an integrated curriculum and clinical focus. Analytics addressed two challenges in the curriculum:…

Data-driven planning or evidence-based decision making represents nothing new in its concept. For years, business leaders have claimed they have implemented planning informed by data that have been strategically and systematically gathered. Within higher education and student affairs, there may be less evidence of the actual practice of…

Assessing campus needs for educational technologies and support is no small undertaking, so ensuring that one collects information that truly will help decision making requires careful planning. Data collection can be time-consuming and expensive. A well-organized educational technology needs assessment should add value to campus IT resources, not…

A study was conducted to propose a research-based model for a longitudinal data research system that addressed recommendations from a synthesis of literature related to: (1) needs reported by the U.S. Department of Education, (2) the twelve mandatory elements that define federally approved state longitudinal data systems (SLDS), (3) the…

Churn management is a concern for businesses, particularly in the digital economy. A customer relationship framework is proposed to help deal with churn issues. The model integrates the electronic channel and involves four tools for enhancing data collection, data treatment, data analysis and data integration in the decision-making process.…

This article is about how information is gathered in organizations to make decisions. There is actually a long history in economics on this topic, called the "economics of information," but this is a bare beginning on the topic for libraries, suggesting only a few patterns from observation and a few literatures that might help with the challenge.…