The purpose of this study was to understand the organizational level decision factors in technology adoption in the context of digital libraries. A qualitative case study approach was used to investigate the adoption of a specific technology, XML-based Web services, in digital libraries. Rogers' diffusion of innovations and Wenger's communities of…

For optimal allocations of limited funds, it is necessary for libraries to develop measures of output. Various forms of user exposure to documents are discussed in an effort to develop such measures for public libraries. It is suggested that the accrual method of accounting be used to compare such measures with costs. (40 references) (Author/NH)

These proceedings include four articles intended to familiarize librarians with many facets of operations research and how they might be applied to their institutions. The first paper provides a brief definition of operations research. The second presentation, by Ralph Shoffner, relates, in the form of concrete examples, the questions one asks…