Many librarians evaluate local Interlibrary Loan (ILL) statistics as part of collection development decisions concerning new subscriptions. In this study, the authors examine whether the number of ILL article requests received in one academic year can predict the use of those same journal titles once they are added as library resources. There is…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Reviews major events leading to the publication of the Anglo American Cataloging Rules, 2nd edition (AACR2) and discusses information sources which played a part in the AACR2 decision making process including: (1) the AACR2 volume itself; (2) the Library of Congress; (3) networks and consortia; (4) conferences, institutes, and workshops; (5)…

Analyzes the relationship of academic librarians' contact with information sources and their involvement in library decision making. Findings suggest that individuals rich in information sources are most closely linked to the decision-making process. (RAA)

This book addresses two areas of need in a curriculum materials center--where to find curriculum materials for acquisition and how to organize these materials for efficient and effective access once they are acquired. The book is arranged in two parts: "Acquiring and Organizing the Collection" and "Resources." The book brings together many…

Examines the use of Robot Exclusion Protocol (REP) to restrict the access of search engine robots to 10 major United States university Web sites. An analysis of Web site searching and interviews with Web server administrators shows that the decision to use this procedure is largely technical and is typically made by the Web server administrator.…

In the past, serial cancellations and storage decisions focused primarily on print resources. With the addition of electronic resources, librarians in large research institutions must now manage an integrated collection of both print and electronic formats. Explores the impact of electronic resources on decision decisions. Identifies criteria for…