The use of algorithms and automation of public services is not new, but in recent years there has been a step change in processing power and a decrease in the price of these technologies, which means we are seeing more widespread use. These advances are reframing our perception of what matters in ways that impact the ethical dimensions of…

In this article, the aim is to question the relevance of well-known public leadership styles to the 21st century. The aim is buoyed by the notion that traditional leadership styles, even more so conventional ways of leading, will no longer ensure success, as 21st-century risks have had a considerable impact on the role and disposition of the…

Research design is a critical topic that is central to research studies in science, social science, and many other disciplines. After identifying the research topic and formulating questions, selecting the appropriate design is perhaps the most important decision a researcher makes. Currently, there is a plethora of literature presenting multiple…

Through practicing curiosity by asking questions in the hopes of seeking answers, public administrators may practice empathy, build knowledge about how the world works, and in doing so, dispel ignorance in public agencies. By valuing curiosity, or dispelling ignorance about how the world works, public administrators may help create bureaucracies…

In the context of public value, it is argued that there is a need to adopt the learning organisation philosophy to manage public service organisations better. For collaborative work with public sector managers or in management education, a fictitious scenario is presented to develop the concept of the learning organisation as paradox. Faced with…