Price (cost) analysis provides the library manager with valuable data for decision making and developing marketing strategies. This article examines program budget, cost-finding methodologies that influence demand, the impact of technology, and budget presentation. (Author/AEF)

Systems analysis, in this context, is not the process which is the necessary prelude to library automation; it is something more basic. It involves seeking out the fundamentals of a situation and applying scientific methods to their study, to find an optimal solution to the problems facing the manager. (20 references) (Author/TW)

Briefly describes the career of Herbert Goldhor and discusses two aspects of his contributions to librarianship: public library service and administration, including the collection and publication of data for analysis and use by researchers and decision makers; and scientific research in librarianship. A chronological list of over 175 publications…

Identifies and discusses characteristics of effective in-house studies in public libraries. Characteristics discussed include clearly stated research questions, translation into measurable terms, study design, staff training, data analysis, and targeted reporting. It is argued that studies done within existing management and communication…

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

Based on interview and survey data from 220 upper- and middle-level managers within a Fortune 500 manufacturing firm, this case study describes how differences in organizational values influence the frequency with which decision makers use oral, written, and electronic sources of information for environmental scanning. (91 references) (LRW)