This commentary highlights important contributions of four empirical investigations of how people sort through the masses of information that are now available to them and find what they need to solve some problem or make some decision. These studies demonstrate the impact of differences among information sources and the role that these…

Web searching for complex information requires to appropriately evaluating diverse sources of information. Information science studies identified different criteria applied by searchers to evaluate Web information. However, the explicit evaluation instructions used in these studies might have resulted in a distortion of spontaneous evaluation…