Considers how to plan for online reference services. Highlights include local access to databases, including CD-ROM and database licensing; local gateways; online search services; and planning considerations, including cost, locating online information, telecommunications and computing infrastructures, and equal access. (Contains 15 references.)…

Describes the development of an expert system for online patent searching that uses menu driven software to interpret the user's knowledge level and the general nature of the search problem. The discussion covers the rationale for developing such a system, current system functions, cost effectiveness, user reactions, and plans for future…

Reviews 10 federal government bulletin boards that provide information on consumer publications and consumer affairs, agriculture, economics, diseases and research programs, AIDS information, labor-related information, educational statistics and publications, and nuclear power plants. Instructions are provided for accessing the bulletin boards,…

Explains why school libraries need to share resources and describes a number of projects that share physical, intellectual, and digital resources. Highlights include district union catalogs and integrated systems; consortia and community catalogs with public libraries; statewide union catalogs; statewide integrated systems; gateways; and statewide…

Human-computer interface design concepts are used as the criteria for evaluating the benefits and shortcomings of San Diego State University Library's online catalog, INNOPAC (the PAC). Features discussed include integrated files, search capabilities, system availability, user interface, record-to-record links, boolean operations, subject access,…

The purpose of this guide is to help computer network users get over the hurdle of new technologies. Every Internet user is different, but most network activities depend on the mastery of three basic skills: using electronic mail (e-mail) to communicate with other Internet users; logging in to remote computers with a service called Telnet, and…

Provides an overview of computer networking and discusses three general applications--communications, remote access, and file transfer--and their benefits to library services. Outlines three problems librarians face--economic and technological access, training, and the challenge of participative development of the Internet. (14 references/notes)…

The experiences of novice users (freshman students at Ohio University) searching OCLC's FIRSTSEARCH set of databases were studied. The 13 subjects were asked to complete a search on the FIRSTSEARCH databases; and data were collected through observations, administration of a questionnaire, and a thinking-aloud protocol. Data were analyzed to…

Describes the Mann Library Gateway that provides access to an electronic library developed at Cornell University (New York) including indexes, numeric data files, and full text of journal articles and reference works that are available at users' workstations. Highlights include modules of the system; software design; user training and support;…

Arguing that new technologies such as telefacsimile, electronic publishing, and electronic document delivery are altering the processes of communication and the response of libraries to scholars' needs, this paper provides a vision for the future, particularly with regard to the impact of electronic publishing on the traditional roles of academic…

Describes how a university library uses the WorldWideWeb (WWW) to enable users to access resources mounted on a local Z39.50 server and to order prints from articles stored on a CD-ROM jukebox. The software used in the construction of the system, necessary modifications to the software, and software ordering information are covered. (KRN)

Reviews the conventional publishing industry, and discusses a study of the electronic publishing industry and its products and processes. Discusses seven major forces affecting it--technology, economics, demographics, social trends, government policies, applications growth, and industry trends--and outlines principles to follow for success in…

Describes the alternatives used by the Penn State University libraries to respond to the challenge of providing access to the many different kinds of databases. Approaches include development of a generic interface based on the Z39.50 protocol; staff support, including instruction, reliable documentation, and staff involvement; and better user…

Discusses the development of electronic libraries at Cornell University's (New York) Mann Library and elsewhere and presents an overview of changes in services and staff responsibilities needed to address user needs. Sidebar articles discuss Internet access to government information; changing staff roles; geographic information systems; the Mann…