Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…

Provides suggestions for using on-line database systems (CompuServe, The Source, Dow Jones) in the classroom, presenting examples of the kinds of information and services available from CompuServe. Major CompuServe submenus are provided to illustrate encyclopedia searches, use of reference library, news sources, and accessing clubs and special…

Compares the rapid development of online bibliographic information retrieval systems with that of videotex, still in its experimental stages. Examples of equipment used and services offered in Canada are given. (Author/JJD)

Four articles outline problems, programing, case studies, and hardware/software selection in library use of microcomputer-based electronic bulletin board systems (BBS). Highlights include the North-Pulaski (Chicago, Illinois) BBS, features of Liverpool Public Library (New York) system, and misuse of a library BBS (obscenity, bulletin board…

Preliminary description of design of electronic library and home information delivery system highlights potentials of personal computer interface program (applying for service, assuring that users are valid, checking for measures, searching, locating titles) and incorporation of concepts used in other information systems (security checks,…

"Classification Structures for Career Information" was created to provide Career Information Delivery Systems (CIDS) staff with pertinent and useful occupational information arranged according to the Standard Occupational Classification (SOC) structure. Through this publication, the National Occupational Information Coordinating…

Describes method of keeping track of search service and database changes through use of database information files stored on microcomputer in use at Computer Search Service, State University of New York Albany. System configuration, file structure, data input forms, system reports, database fact sheets, and search service brochure are highlighted.…

The possible uses of excess central processing unit capacity in an integrated academic library automation system discussed in this draft proposal include (1) in-house services such as word processing, electronic mail, management decision support using PERT/CPM techniques, and control of physical plant operation; (2) public services such as the…

The utility of computer based on-line retrieval of material from the ERIC document files was tested by members of the ERIC Clearinghouse on Educational Media and Technology at Stanford University and by the Region IX office of the U.S. Office of Education in San Francisco. The DIALOG retrieval system developed by the Information Sciences Group of…

Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…

Describes the VECM (Vocational Education Curriculum Materials) database and how it can help solve curriculum problems. Elements of this database are discussed: ease of entry and retrieval of information, how information is coded, equipment needed to gain entry, how to use the database, uniqueness of the database, and membership information. (CT)

Basis for systematic computerization of academic research library's reference, collection development, and collection management functions emphasizes productivity enhancement for librarians and support staff. Use of microcomputer and university's mainframe computer to develop applications of database management systems, electronic spreadsheets,…

"Classification Structures for Career Information" was created to provide Career Information Delivery Systems (CIDS) staff with pertinent and useful occupational information arranged according to the Standard Occupational Classification (SOC) structure. Through this publication, the National Occupational Information Coordinating…

"Classification Structures for Career Information" was created to provide Career Information Delivery Systems (CIDS) staff with pertinent and useful occupational information arranged according to the Standard Occupational Classification (SOC) structure. Through this publication, the National Occupational Information Coordinating…

In the second volume of a four-volume annual report on the Northeast Academic Science Information Center (NASIC), two developmental studies are reported. The first documents an experimental, pilot operation of computer-based reference search services to users on a fee-for-service basis initiated at Massachusetts Institute of Technology as the…