Explains human interactive analysis as an architecture for using computer interactive technologies in the analysis of complex work environments. A project at the Naval Training Systems Center that used video-audio data to develop a multimedia database is described; the analysis and management of data are discussed; and decision processes are…

Investigates the relationship between employee productivity with new technology and listening ability. Data entry employees from two divisions of a large corporation were given a standardized test to assess their listening ability. Results reveal that employees who received listening training performed at significantly higher levels than those who…

Under the Idaho state system for curriculum development in vocational education, Technical Committees made up solely of industry personnel are responsible for drawing up task lists for each program. This curriculum guide contains a series of 27 modules that comprise the Idaho Program Standards for Business Systems Specialist. It begins with a…

West Virginia Northern Community College provided workplace literacy education and training for employees of Weirton Steel Corporation and Union Carbide Corporation. For Weirton Steel the training included 4,040 hours of instruction in fundamental literacy skills (reading, writing, speaking, and math), oral and written communications (including…

This volume is the third of five volumes describing a systematic approach for constructing task inventories, surveying the task performance of occupations, and analyzing survey data to determine the appropriate performance content for job training. (The approach, referred to as the task survey process, is designed to be of value to both…

A study examined the use of office technology and the changing role of the management supportive staff in the modern office. During the study, the researcher conducted prearranged, one-hour personal interviews with individuals responsible for supervising day-to-day activities of management supportive staff at 50 companies in 16 sites. The…

These conference proceedings contain statements from those concerned with various aspects of research on job performance measures. Following introductory remarks, the formal presentations of work and ideas include "Air Training Command Interest in the Criterion Problem," by Donald E. Meyer, "The Criterion Problem: A Personnel…