Net Promoter System (NPS) is well known as an evaluation measure of the growth engine of big companies in the business area. The ultimate goal of my research is to build an action rules and meta-actions based recommender system for improving NPS scores of 34 companies (clients) dealing with similar businesses in the US and Canada. With the given…

Purpose: The purpose of the paper is to provide a thorough analysis of the concepts of business intelligence (BI), knowledge management (KM) and analytical CRM (aCRM) and to establish a framework for integrating all the three to each other. The paper also seeks to establish a KM and aCRM based framework using data mining (DM) techniques, which…

In 2007 and 2008, government challenges consisted of error prone, manually intensive, and inefficient environments for financial reporting. Banking regulators worldwide faced issues with respect to transparency, timeliness, quality, and managing risks associated with accounting opacity. The general problem was the existing reporting standards and…

The Mini-Computer is compared with the general purpose computer. On a performance basis the Mini-Computer shows several interesting comparisons with the System 360 computer. The Mini-Computer core cycle, instruction execution speeds, and disc operating speeds are quite similar to the much larger 360-30 and 40 while its magnetic tape speeds are…

Reports on an assessment of 13 business data processing textbooks for their readability as indicated by the Flesch Reading Ease Score. (IRT)

The responsibility of individuals working with computers both the mini and the maxi, must not only be envisioned but must also be accepted as one of the greatest challenges ever to face mankind. (Author)

This curriculum guide for an advanced course in data processing is for use as a companion publication to a textbook or textbooks; references to appropriate textbooks are given in most units. Student completion of assignments in Volume I, available separately (see ED 220 604), is a prerequisite. Topics covered in the 18 units are introduction,…

Describes a business electronic data processing (EDP) course at a university in West Germany. Includes major subjects taught and strategies used to maximize learning opportunities. Factors considered in developing the course are outlined. (JN)

Describes a project aimed at developing a system to support managers of business software projects by incorporating knowledge acquisition and emphasizing the integration of the manager's tasks. The discussion covers the knowledge acquisition methodology, the architecture of an integrated system, and an overview of project management tasks. (15…

Notes six phenomena occurring in today's offices that will necessitate the office of the future. Describes the office of the future and outlines its characteristics and characteristics needed by future office employees. (SH)

Describes how the microcomputer is linked to the mainframe computer for effective communication within a business, discusses software packages available to facilitate this connection, and provides information on a new IBM product designed to serve as both a microcomputer and a terminal for a mainframe system. (MBR)

On the basis of a survey of U.S. undergraduate business schools and industry, a study defined the curricular content (knowledge and skills) in electronic data processing (EDP) and statistical sampling (SS) needed to prepare the accounting study to audit computerized accounting systems. (CT)

The feasibility of a partnership between educational institutions and data processing companies is explored. The purpose of a partnership would be to advance institutions technologically by utilizing the best resources of business and education. Attention is directed to a framework based upon a succession of paradigms for explaining stages of data…