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Woods, L. B.; Walker, Jon – Information Technology and Libraries, 1989
Discusses the applications of computer technology to community information and referral (I&R) services, basic planning considerations for automating an I&R service, and the development of an automated I&R system. Examples of computer supported I&R services in operation are given and the Tulsa City-County Library System's approach…
Descriptors: Access to Information, Community Information Services, Data Processing, Library Automation
Bosworth, Michael – CAUSE/EFFECT, 1995
The University of Massachusetts (UMass) approach to rapid development of an information warehouse to meet needs for executive information, decision support, and general management reporting is described. Logical, management, and technological infrastructure challenges are discussed. The approach taken, which delivers summary data first before…
Descriptors: Access to Information, College Administration, Computer Software Development, Data Processing