Describes sources of data about the community with emphasis on the products of the Census Bureau. (PF)

Presents a selective review of research based on the Internet, using bibliometric and informetric methods and tools. Highlights include data collection methods on the Internet, including surveys, logging, and search engines; and informetric analysis, including citation analysis and content analysis. (Contains 78 references.) (Author/LRW)

Explores the interdisciplinary nature of interdisciplinary research, provides a brief explanation of the Integrative Review of Research of which meta-analysis can be a part, and describes the librarian's role, particularly in data collection. Discusses developing trends in the area, including the use of the World Wide Web. (Author/LRW)

Systems analysis, in this context, is not the process which is the necessary prelude to library automation; it is something more basic. It involves seeking out the fundamentals of a situation and applying scientific methods to their study, to find an optimal solution to the problems facing the manager. (20 references) (Author/TW)

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…